There are few possibilities why you did not receive your code/order. Kindly refer the link below:
- Pending orders, why does it occur? What are the reasons?
- Pending orders, what can I do ?
- Pending orders, what checks will OffGamers undertake once we have brought them to your attention ?
- I have been charged yet my order is still in pending, why is this so?
You may contact our support by sending an email through HERE if you still need our assistance.