We are here to help!

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

View all articles

Popular articles

• Pending orders, why does it occur? What are the reasons?

  For Online Transactions 1. Adyen: four (4) possibilities as to why an orde...

• Verification Guidelines

  You are required to verify your telephone number through our automated phon...

• iTunes Gift Card Redemption Guide

  1. Login to your Apple ID account. Click on the “Redeem” button. ...

• Survarium – Multi Game Card (MGC) Reload Guide

  Please follow the top-up steps to make store purchase with Survarium with Mu...

• 101XP.com – Multi Game Card (MGC) Reload Guide

  Please follow the top-up steps to reload balance in 101XP.com with Multi Gam...

• How to Top Up Shanda Games with Chinese Phone Reload Card

  Chinese phone reloads card topup Shanda games. 1.Login Shanda games topu...

• Top Up Guide: Shanda

  1. At Shanda website, select the game you want to top-up. 2. Enter ...

• Top Up Guide: RM Gash - Monkey King

  Monkey King- Top Up Guide 降魔西游 -充值教程 1． 打开游戏主界面，点击【充值商城】，选择要充值的项目 ...

• Any way to buy multiple products at once?

  Sorry but we are unable to support multiple product checkout due to technica...

• Am I able to sell my gift cards here?

  Currently, we are only interested to purchase in bulk. You can write to us a...