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• I am redirected back to the payment selection page after I have made payment, please tell me what’s wrong ?

  If you were to encounter this error in the payment checkout page, please : ...

• Top up LOD, Touch using MGC

    Table of Conversion top up game cash using Multi Game Card: ...

• How to sign up to become a Reseller?

  Enjoy more discount when you join our Reseller program. Discount varies by p...

• Verification Guidelines

  You are required to verify your telephone number through our automated phon...

• Pending orders, why does it occur? What are the reasons?

  For Online Transactions 1. Adyen: four (4) possibilities as to why an orde...

• Types of Alternate Payment Options

  If you wish to BYPASS OffGamers verification process, please consider these...

• My old mobile number is lost or no longer in use. How do I reset to my new mobile number?

  1. At Manage Profile page, go to Security, click "Expand". ...

• What to do if the security token did not arrive at my mobile phone?

  If the token is requested when you are verifying your mobile phone number fo...

• How to retrieve my game codes purchased?

  1. Login to your OffGamers account. Click on "View Orders". Please...

• EX Cash Reload Guide with OffGamers

  Please refer to the checkout and redemption process which consists of the fo...