verification failed

Posted 8 months by Shuxin

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I had trouble uploading credit card information for verification purposes,  my ticket number is 665820. I’m in a rush to purchase the card please help me expedite the reviewing process. Can I provide the documents again? Thanks!

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Shift1 d

Shift1 d posted 8 months

Hi there Cody! We will need you to direct your request here to G2G support instead at their email address here or by creating a support ticket by clicking on this link

We are only able to assist you with OffGamers related inquiry only as we are not able to check on G2G related details on your account. Thank you for your kind understanding.



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Cody posted 8 months

I've tried to purchase items a few times and I've ended up having to refund them all because I get stuck on the part where it verifys my account after payment and it tells me to contact support. This was Not a problem for me untill now.

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Shift2 a

Shift2 a posted 8 months

Hi Shuxin

We had responded to your inquiry via Ticket ID #665825. Hence further correspondence will be via the ticket. 

Thank You and Best Regards.


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