Verifying problem

I’ve been using my credit card no problem and now all of a sudden it’s making me verify. If uploaded my driver license twice and it keeps getting denied. How long does a refund take in over this.

Hi edward,,  

Our team have replied to you via email, Ticket ID:  (# 581876 ).  As your order is related to G2G order, kindly send email to for further assistance. Your understanding is highly appreciated.


I paid for a gift card and I didn't receive my returns because the owner of the wallet i paid to is not responding . please help

Hi NIYONIZERA ! We have responded to you via ticket ID 582126 and any further correspondence will be done via the ticket email we have replied to you. We appreciate your kind assistance in this matter. Thank you.


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