Account authentication problem

Posted over 1 year by Daniel

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Daniel

 Welcome
I am having trouble documenting my account after photocopying my passport
Go to the step of photographing the face.. your system does not recognize the face, although I follow the instructions well
There is a video attached that shows the problem

Thanks

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1 Comments

Shift2 D

Shift2 D posted over 1 year

Hi Daniel, We have sent you a reply via Ticket ID: ( 558979 ) and any further correspondence will be done via the ticket we have replied to you. Thank you!

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