I payed but it wont pass through

Hello , i just bought a 200 HKD PSN card , and my payement went through but it says theres an error with my order and that its pending but wont go through please help , i payed already.

Hi Swan ,   We have sent you a reply via Ticket ID: ( 517726)) via email and further correspondence will be done via the ticket email we have replied to you.

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