Offgamer giftcard stuck on pending

Hello, My email is

I have ordered an offgamers gift card (100 USD) and I never got an order confirmation number through my email. I accidentally have bouth two and I cancelled one and I did get an order cancel email but never did I get an order confirmation email. I also am having trouble with my order being stuck on pending. My friend's birthday is coming up and I wanted to give him the code to the card on his birthday yet my order is stuck on pending, it has been a day that it has been stuck on pending. Can anyone email me any help with my trouble with this day long payment pending order? i double checked the payment info I added to make this purchase and it's all good, just used my Visa debit. did I do anything wrong??

Hi Steven, We have sent you a reply via Ticket ID: ( 461826) via email and further correspondence will be done via the ticket email we have replied to you. Thank you and have a great day. 

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