Solved

Cancel order

My order number is 18154499 and I cancel order but no money was refunded to my mastercard Iam waiting too long
Hi Ahmed,

Ticket ID: 452877

Thank you for contacting us! 

The order is already cancelled as per your request. You may place new order using the refunded amount for your desired quantity.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can.

Thank you.


Regards,
Shanmugan S.
(Customer Experience Specialist)
  

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The money hasn't come to my account please check it again
I really angry right now what mean 300$ you take it and I cancel the payment and the refund hasn't come yet

We've replied to your concern via email ticket #452877. Please check your email inbox for further notifications and assistance.


Thank you.

Yes, I am not refunded my money number 18024704 and number 18023556 for more than a week

Hi Ail, 


We have sent you a reply via Ticket ID: (453832) via email and further correspondence will done via the ticket email we have replied to you.    


Regards.


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