Checkout problem

Posted over 2 years by Gerard

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G
Gerard

I'm trying to buy 1000 steam credits PH using BPI online banking but it doesn't want to proceed. I've been trying to buy since last night. 

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Kavina

Kavina posted over 2 years

Hi Gerard, you shall receive an update regarding your concern via email ticket ID 444567. Kindly check your email inbox and refer the email ticket as mentioned for further notification and update. Thank you.

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G

Gerard posted over 2 years

Here is the screenshot

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Kavina

Kavina posted over 2 years

Hi Gerard,

Ticket ID: 444567

Thank you for contacting us! We are truly sorry that you face such an issue. Kindly provide us with the screenshot image of the error that you are facing in order for us to investigate this further.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can.


Regards,

Kavina

(Customer Retention Team)

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