Canceled but still Processed

I canceled my order #17141161 but the order was still processed

Hi Kevin,

Ticket ID: 429742

Thank you for contacting us! ​

Please accept our sincere apologies for the inconveniences. As per our checking you've cancelled the order before we receive payment notification PayPal thus we've to process the order once we received the payment. 
Since you've viewed the delivered code, we already completed the order but if you still wish to cancel it kindly let us know by replying this email so we can assist you further.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can​.

Thank you.

Shanmugan S.
(Customer Experience Executive)

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