Solved

Canceled but still Processed

I canceled my order #17141161 but the order was still processed


Hi Kevin,

Ticket ID: 429742

Thank you for contacting us! ​

Please accept our sincere apologies for the inconveniences. As per our checking you've cancelled the order before we receive payment notification PayPal thus we've to process the order once we received the payment. 
Since you've viewed the delivered code, we already completed the order but if you still wish to cancel it kindly let us know by replying this email so we can assist you further.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can​.

Thank you.


Regards,
Shanmugan S.
(Customer Experience Executive)
  

DISCLAIMER: This email and any attachments transmitted with it are intended solely for the addressee(s), and may contain information that is privileged and/or confidential. If you are not the intended recipient, or responsible for delivery of this message to the addressee, please notify the sender immediately by reply email and delete all copies of the transmission. The contents of this email may represent the author/sender's personal opinions, and not necessarily those of OffGamers. As the email may have been intercepted, corrupted, lost, destroyed, arrive late, incomplete or contain viruses, no liability is accepted as a result.

Login or Signup to post a comment