hi I have a problem with my purchase

Yesterday I bought a card to exchange in steam, 16 hours ago I am waiting and it still has not been completed, I would like to know what happened

Hi  KenilGamer,

Kindly refer to ticket ID. 301964 as one of our representatives have already responded to your enquiry regarding this matter. Do reply to the ticket for future correspondence if you require any additional assistance from us. 

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