Ticket ID: 264923 still no resolution

Posted about 4 years by Pam

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Pam

My code didn’t work. I wasn’t told the code would only be good in India. The currency of the voucher is in Euros so why would the code just be good for India. I have a ticket above requesting a full refund. What’s the status already as this is now many weeks old with no refund or at the very least on update.

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kartikasari

kartikasari posted about 4 years

Hi Pam,


We would suggest for you to liaise with our team via Paypal's Dispute Resolution Center until an agreement/resolution is reached on the dispute.

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P

Pam posted about 4 years

Of course there is on ongoing Paypal dispute. I was never told the code was just for India even though the voucher was for Europe.

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kartikasari

kartikasari posted about 4 years

Hi Pam,


There is an on-going Paypal dispute on this order so we are unable to proceed.  Kindly liaise with our dispute resolution team through Paypal Resolution Center regarding this.

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