i dont get the code

Posted about 4 years by or

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 hi i just buy form you USD10 PSN Card (US) and it say Payment Received but i dont see the code  and i see your guide

How to retrieve my game codes purchased? but it dont work for me

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kartikasari posted about 4 years

Hi Or,

Kindly access your profile and amend your first and last name as well as billing address to reflect valid information so we may notify the team in-charge to review the order.

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or posted about 4 years

its been 24 hours and i dont get any code will you give me the code or not ?!?!?!?

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kartikasari posted about 4 years

Hi Ormula2,

We would like to inform you that the payment for this order is currently pending for review and verification.

The verification process serves to safeguard the credit card or PayPal owner against identity theft, fraud and unauthorized payment. Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions.  

This process may usually take under 24 working hours to complete as the team in-charge is unavailable outside office hours. You will be notified immediately via a separate email once there is an update on your order.  

Please accept our sincere apologies for the inconvenience caused.

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