Solved

Order #10632925

Hi I bought a 20EUR Amazon Gift Card but I did not receive anything, In the information, It was written to wait from 5 to 30 minutes but when I waited these minutes I had a message that told me to contact the assistance. I was wondering if everything went well (I received the confirmation of payment by email)

Hi natsukisan321,


We are sorry, as your order had failed our verification process, so we are unable to accept online payments from you.  This has caused your payment to be cancelled and refund initiated back through our payment gateway back to your card account.


You may want to consider using the other alternative payment options shown to you at checkout currently instead if you wish to make a purchase.


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