When will I receive my order?

It's been hours and I still haven't received anything. I got the invoice sent to my email but no product whatsoever. It's still verifying. Please check.

1 person has this problem

Hi Moritzhellmann2

We are sorry, as your order had failed our verification process, so we are unable to accept online payments from you. This has caused your payment to be cancelled and you are advised to contact PaySafeCard support to expedite the refund process. We have notified our team to liaise with PaySafeCard on the refund status.

You may want to consider using the other alternative payment options shown to you at checkout currently instead if you wish to make a purchase.

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