Where do I use my keycode?

I bought the keycode for the Final Fantasy 14 (EU) all in one bundle. But where do I verify it at? The code does not seem to fit in with the ones required at EU.SQUARE-ENIX.

Hi grandchase1997,

We have received your report and the ticket ID is #86766. Please reply back to us via email for our respective team to investigate the issue.

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