This company charges your credit card then claims the order has been cancelled for security reasons. They don't seem to have a problem taking your money.
Mellisa Tsu is typ
First and foremost, we would like to apologize for the issue with you were having for order 6790501. It appear that your order has been cancelled by system due to Proxy/VPN issue. This is one of our internal flow set by our Management to prevent any fraudulent issue and applied to all of our Customers. We suggest that you may try place a new order once remove Proxy/VPN and system should proceed the next order accordingly.
As for the payment, it will be reverse and should reflect back to your card account within 3~14 working days. It advisable to contact your Bank or Card Issuer after several days to expedite the process.
We apologize again for any inconvenience caused. We thank you for your patience and support regarding this matter.