I have cancelled my order but it was still deducted from my credit card?435

hi i have ordered touch international rc coins awhile ago.. $18 and $4.50... but i cancelled ot coz it was taking too long.. and it said its pending.. now i checked my card.. its already decuted and when i chcked the buy back order history.. its not there!! i checked with my bank.. and it said it was transacted?? what the hell happened?

Hi Czarina,

It appear that your order has been refunded and the payment should reflect back to your card account within 3-14 working days. We thank you for your patience and apologized for any inconveniences caused.

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