Hi Mary Jane,
It appear your order has been completed now and you may retrieve the Itunes code from your Offgamers account. Let us know if there is any further inquiries. Thank you
Hi Mary Jane,
Regarding your inquiry, we advise for you to kindly submit to us a screen shot of the following in order for us to get this issue reported to the CDKey management so that they can investigate this issue with the publishers of the code as we have no direct access to the publisher's systems.
1> Screenshot of your order showing the code you have received
2> Screenshot of the error you received on your Itunes account during redemption
Kindly do not crop the pictures and you may save them as .jpeg/.png format. Attach them to this reply or you can submit directly to our CDK officers through the following link:
http://www.offgamers.com/event.php?news_id=1533
We await your swift response.
Hi Mary Jane,
Kindly refer to the following steps to view the code from your Offgamers account.
1> Go to http://www.offgamers.com/my_account/
2> Click on your order number <5788612>
3> Click "Show Code"
Should you have any further queries, please do not hesitate to contact us again.
Mary Jane