FAQ (29)

Will there be additional charges if I were to make payments via Bank or Wire transfer ?

Modified on 13 Mar 2014
My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?

Modified on 15 Feb 2019
Pending orders, what can I do ?

Modified on 15 Feb 2019
How do I check the status of my order?

Modified on 27 Mar 2019
How do I know if my order has been processed ?

Modified on 15 Nov 2018
I am redirected back to the payment selection page after I have made payment, please tell me what’s wrong ?

Modified on 17 Dec 2018
Verification Guidelines

Modified on 10 Dec 2019
Do you accept debit cards?

Modified on 15 Nov 2018
How to retrieve my game codes purchased?

Modified on 12 Dec 2018
How long do I need to wait after I have submitted my CDK case with all the correct information provided?

Modified on 15 Feb 2019