Your refund request varies, depending on the current status of your purchase:


Pending status: You may submit a cancellation request through your Order History if you confirm that the transaction of your order failed to went through. However, in situation if the payment did went through and your order is still under Pending status, it is recommended to contact our support at support@offgamers.com for assistance.


Verifying/Processing status: Kindly contact our support at support@offgamers.com for assistance.