Getting Started 12

• How to sign-up for an OffGamers account after using Facebook Connect for first time login?
• Membership Tier System
• Account Security
• How do I change my old mobile number to a new mobile number?
• How do I change my OffGamers e-mail address?

See all 12 articles

Purchase 8

• Processing fee payment details
• What happens if my order is under Pending status?
• Pending orders, why does it occur? What are the reasons?
• How do I check the status of my order?
• I am unable to locate a payment gateway in the checkout page, how can I search other payment gateway options ?

See all 8 articles

Code Redemption 225

• Battlenet
• Nexon EU Epin
• Rixty
• MyCard
• iTunes Gift Card Redemption Guide

See all 225 articles

Store Credit 2

• Ordering Store Credits
• Using your Store Credits

WOR Token 7

• How does WOR Token work?
• When am I able to use my WOR Token?
• If I attempt to redeem WOR Token to Store Credits, will it be converted instantly?
• Who is eligible to benefit from the OffGamers loyalty scheme?
• How do i monitor/redeem WOR Token from the OffGamers loyalty Scheme?

See all 7 articles

FAQ 32

• Will there be additional charges if I were to make payments via Bank or Wire transfer ?
• My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?
• Pending orders, what can I do ?
• How do I check the status of my order?
• How do I know if my order has been processed ?

See all 32 articles

Shasso Device Pin 9

• Overview of Shasso Device pin
• Why do I need a Shasso Device pin
• How much time do I have before my Shasso Device pin expires?
• Will I need a Shasso Device pin each time I login?
• Is there a limit to the number of device that can be authorised?

See all 9 articles

Policy & Disclaimer 3

• Return policy & Disclaimer
• 条例与免责声明
• Kebijakan dan Sangkalan

Technical Solution 5

• How to get DNS record
• How to get Ping Time
• How to get Traceroute Result
• How to report a production website issue?
• How to remove individual cookies

Reseller 2

• How to sign up to become a Reseller?
• What's the discount for being a distributor?

Shasso Two-Factor Authentication (2FA) 3

• How it works
• How to turn on Two-Factor authentication (2FA)
• How to Deactivate Two-Factor Authentication (2FA) for your Shasso

OffGamers Gift Card 2

• OffGamers Gift Card
• Can I use my store credit to purchase OffGamers Gift Card?