Getting Started 9

• How to sign up an account?
• How to sign-up for an OffGamers account after using Facebook Connect for first time login?
• Membership Tier System
• Account Security
• How do I change my old mobile number to a new mobile number?

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Purchase 10

• Processing fee payment details
• What happens if my order is under Pending status?
• Pending orders, why does it occur? What are the reasons?
• How do I check the status of my order?
• I am unable to locate a payment gateway in the checkout page, how can I search other payment gateway options ?

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Code Redemption 235

• Battlenet
• Nexon EU Epin
• MyCard
• iTunes Gift Card Redemption Guide
• Xbox Live

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Store Credit 2

• How to top up Store Credits?
• Using your Store Credits

OffGamers Point 7

• How does OffGamers Point work?
• When am I able to use my OffGamers Point?
• If I attempt to redeem OffGamers Point to Store Credits, will it be converted instantly?
• Who is eligible to benefit from the OffGamers loyalty scheme?
• How do i monitor/redeem OffGamers Point from the OffGamers loyalty Scheme?

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FAQ 31

• Will there be additional charges if I were to make payments via Bank or Wire transfer ?
• My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?
• Pending orders, what can I do ?
• How do I check the status of my order?
• How do I know if my order has been processed ?

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Shasso Device Pin 9

• Overview of Shasso Device pin
• Why do I need a Shasso Device pin?
• How much time do I have before my Shasso Device pin expires?
• Will I need a Shasso Device pin each time I login?
• Is there a limit to the number of device that can be authorised?

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Policy & Disclaimer 4

• Return Policy & Disclaimer
• 条例与免责声明
• Kebijakan dan Sangkalan
• Refund and Exchange Policy & Disclaimer

Technical Solution 5

• How to get DNS record
• How to get Ping Time
• How to get Traceroute Result
• How to report a production website issue?
• How to remove individual cookies

Reseller 2

• What's the discount for being a distributor?
• How to sign up to become a Reseller?