Back to OffGamers
(+1-888-392-2389 / +44-80-0011-9860)
Support Home
Support Home
Solutions
Enter your search term here...
Search
Solution home
English
Getting Started
8
How to sign up an account?
How to sign-up for an OffGamers account after using Facebook Connect for first time login?
Account Security
How do I change my old mobile number to a new mobile number?
How do I change my OffGamers e-mail address?
See all 8 articles
Purchase
10
Processing fee payment details
What happens if my order is under Pending status?
Pending orders, why does it occur? What are the reasons?
How do I check the status of my order?
I am unable to locate a payment gateway in the checkout page, how can I search other payment gateway options ?
See all 10 articles
Code Redemption
228
Battlenet
Nexon EU Epin
MyCard
iTunes Gift Card Redemption Guide
Xbox Live
See all 228 articles
Store Credit
2
How to top up Store Credits?
Using your Store Credits
WOR Token
7
How does WOR Token work?
When am I able to use my WOR Token?
If I attempt to redeem WOR Token to Store Credits, will it be converted instantly?
Who is eligible to benefit from the OffGamers loyalty scheme?
How do i monitor/redeem WOR Token from the OffGamers loyalty Scheme?
See all 7 articles
FAQ
31
Will there be additional charges if I were to make payments via Bank or Wire transfer ?
My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?
Pending orders, what can I do ?
How do I check the status of my order?
How do I know if my order has been processed ?
See all 31 articles
Shasso Device Pin
9
Overview of Shasso Device pin
Why do I need a Shasso Device pin?
How much time do I have before my Shasso Device pin expires?
Will I need a Shasso Device pin each time I login?
Is there a limit to the number of device that can be authorised?
See all 9 articles
Policy & Disclaimer
4
Return Policy & Disclaimer
条例与免责声明
Kebijakan dan Sangkalan
Refund and Exchange Policy & Disclaimer
Technical Solution
5
How to get DNS record
How to get Ping Time
How to get Traceroute Result
How to report a production website issue?
How to remove individual cookies
Reseller
2
What's the discount for being a distributor?
How to sign up to become a Reseller?