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Getting Started
8
How to sign up an account?
How to sign-up for an OffGamers account after using Facebook Connect for first time login?
Membership Tier System
Account Security
How do I change my old mobile number to a new mobile number?
See all 8 articles
Purchase
9
Processing fee payment details
What happens if my order is under Pending status?
Pending orders, why does it occur? What are the reasons?
How do I check the status of my order?
I am unable to locate a payment gateway in the checkout page, how can I search other payment gateway options ?
See all 9 articles
Code Redemption
237
Battlenet
Nexon EU Epin
MyCard
iTunes Gift Card Redemption Guide
Xbox Live
See all 237 articles
Store Credit
3
How to top up OffGamers Store Credits
How to use OffGamers Store Credits
What is OffGamers Store Credits
OffGamers Points
7
How does OffGamers Points work?
When am I able to use my OffGamers Points?
If I attempt to redeem OffGamers Points to Store Credits, will it be converted instantly?
Who is eligible to benefit from the OffGamers loyalty scheme?
How do i monitor/redeem OffGamers Points from the OffGamers loyalty Scheme?
See all 7 articles
FAQ
32
Will there be additional charges if I were to make payments via Bank or Wire transfer ?
My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?
Pending orders, what can I do ?
How do I check the status of my order?
How do I know if my order has been processed ?
See all 32 articles
Shasso Device Pin
9
Overview of Shasso Device pin
Why do I need a Shasso Device pin?
How much time do I have before my Shasso Device pin expires?
Will I need a Shasso Device pin each time I login?
Is there a limit to the number of device that can be authorised?
See all 9 articles
Policy & Disclaimer
4
Return Policy & Disclaimer
条例与免责声明
Kebijakan dan Sangkalan
Refund and Exchange Policy & Disclaimer
Technical Solution
5
How to get DNS record
How to get Ping Time
How to get Traceroute Result
How to report a production website issue?
How to remove individual cookies
Reseller
1
How to sign up to become a Reseller?