The code is invalid or has already been redeemed.

The code is invalid or has already been redeemed.

i try to put the code in nexon purchase nx and that what i see.

idk what to do now, maybe it because nexon did something that my country not aloud to get nx from the code or some one used hacks to steal this code, can you check that or cancel my purchase?

Hi lavi,

Ticket ID: 564524

Thank you for contacting us! ​

As we are unable to test-redeem each code provided by the supplier prior to order delivery, kindly try the following methods if you encounter problem redeeming your game code:
1. Using another web browser to redeem (Internet Explorer / Google Chrome / Mozilla Firefox)
2. Clear your browser's cache and cookies. Then attempt to redeem again.
3. Check for typo or spelling error (0 = O / 1 = l / 2 = Z / 4 = A / 5 = S / 8 = B)
4. Download the code and attempt to redeem it again.

If all the attempts above are unsuccessful, please file a report and attach the two (2) screenshots required in JPEG/PNG/PDF format by emailing to

1. Code viewed from your OffGamers order history page
2. Error message that appears when redeeming the code

Once we have received the screenshots as requested above, the respective department will investigate the issue with the publisher or supplier. We will notify you by email once we receive any updates on this matter. 
We thank you for your patience and understanding.

​Shanmugan S.
(Customer Experience Specialist)
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