i cant change my name on shassho

Hi there, my profile on sassho was right it is Arif Nugraha, but i dont understand why i cant withdraw my balance, it is said your name on sassho was Nugraha Arif, but the DOKU bank said Arif Ahmad Fauzi Nugraha

i dont understand when i look onto my sassho profile, it is right Arif Nugraha

i dont know what to do, i cant even change my name on the account management 

Hi Arif,

Our team have replied to you via email, Ticket ID:  (#560010). We would also like to inform you that any future correspondence will be done through the email.      


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