payment issue

I purchased a top up online and haven't received it to my account as yet. What is the hold up? It has been 30 minutes now

Hi Jamal, We have sent you a reply via Ticket ID: 551660 and any further correspondence will be done via the stated email accordingly. Hence, we appreciate your kind assistance in this matter. Thank you for understanding.   

Please process my request, I have no problem with my visa card

Order number 25170464

Hi there Hamza! In regards to your issue, we will need you to contact G2G support at their email address here or by creating a support ticket with them by clicking on this link . We are only able to assist you with OffGamers related requests as we are not able to check on G2G related details on your account. We truly apologize for any inconvenience caused. 

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