refund didn't received

I had cancelled an order ... still didn't get the refund

I opened a ticket before and you told me that will take a 7-14 day ... now this period has gone .

cancel order ref ticket 541634

HI there, 

As we mentioned earlier, it'll take up to 7-14 working for the amount to reflect in your account. Kindly wait until end of tomorrow. Your kind understanding and cooperation will be highly appreciated on this matter.

Thank you.

what about now ?

Hi hothifa,  

We have sent you a reply via Ticket ID: ( 548769 ) via email and further correspondence will be done via the ticket email we have replied to you.       


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