can't change the account's name

I have a cyrillic skrill name in shasso, but i can't change it to latin

Hi Никита,  please contact for further assistance on this request. Thank you! 

I have a similar problem, need to change the name and the "Manage Profile" tab won't allow me to do so, should I contact them too?

Hi there Miog! Kindly email us at in order for us to further assist you on this. Thank you!

But I want to change my name in Shasso too, not only in this forum

Hi Miog, we have sent you a respond to your issue via ticket ID: 545357. Please refer to the ticket which has been sent to your email for further correspondance.

Thank you and have a great day!  

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