Verification stuck after submitting documents?

Posted over 1 year by Tomi

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Hi! I just put an order through on a different card than usually and was forced to scan visa & provide ID & face verification. I did everything and now I cant see the status of my verification and my order is also stuck on verification. Also I have to add that I cant change my phone number to match the location because I have not moved anywhere since my last order. Simply just using a new card.

Order Number on g2g: ORDER №24406876

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Nasyrah Rabaiee

Nasyrah Rabaiee posted over 1 year Admin

Hi there Tomi. We have responded to the ticket that was created in regards to this issue. Please refer to this ticket: 543965 for further updates.

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