Solved

eKYC problem

Hello, I have a problem regarding the eKYC process. Ive submitted the required docs at least 30-40 mins ago and yet no response, also my purchase details have been stuck on verifying quite sometime as well.

Hi Calvyn, We have sent you a reply via Ticket ID: ( 524222 ) via email and further correspondence will be done via the ticket email we have replied to you. We appreciate your kind assistance in this matter.  

Me too it stuck

Hi Erfan, kindly email to us at support@offgamers.com in order for us to further assist you on your eKYC issue. Thank you.

I did but no response

We have responded to you via ticket ID:524791 . Any further correspondence will be done via the ticket ID we have replied to you. We appreciate your kind assistance in this matter.   


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