Payment processed but didn't get the account

I paid for an account (order 22607230) and the payment processed but the website says it didn't and i'm not getting the account, could you please help me ? I need the account really fast, thanks

Hi Guillaume, It seems that you have mistakenly contacted instead of Kindly be advised to check with G2G Support instead for further assistance. We apologize for the inconvenience caused. 

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