paiement card could not been processed

the issue is still again, i contact my bank and they a sur me that my card is ok !! 

i want to bay game card's and it keep showing me that may paiement card could not been processed, i just bay thing in an other web site and it simply work, i don't know what's the problem, please help me !! 

Hi Mekherbeche, 

We have responded to you via ticket ID: 515513 accordingly. Hence, further correspondence will be done via the stated ticket. Thank you for your understanding.  

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