Hello everyone,

I am trying to do the verification step to proced with the next level of the payment but is seems that doesnt work, I am posting by the QR link the ID and face recognition but doesnt work,

can someone help me?

thank you so much

Hello. Francisco. Our team has responded to you via ticket ID 491976 and you may get back to us via email shall you need further assistance from us.

not working too

Hi how did you cancel an order
I couldn't, but finally the validated those docs you need to have same name on the page and in the ID and same address too

Hi Francisco, 

Thank you for your reply, do note that you have a a ticket (# 491976 ) created for your should you have any further inquires. You may just respond to that. 

Thank you and have a great day. 

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