Refund request

Posted about 2 years by 昌晟

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Deer Mr/Ms

I'm sorry to take up your time.

I purchased a dollar steam charge card.

But I've tried many times and still can't activate it.

I think it's because I live in Japan and pay in Japanese yen.

I tried to talk to steam's customer service.

But unfortunately they can't help me with that.


So I'd like to request a refund.

Here's my order number and a receipt from paypal.

#19941389(01 NOV 2020)

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Clarence posted about 2 years

Hi 昌晟 ,

We have sent you a reply via Ticket ID: ( 490018) via email and further correspondence will done via the ticket email we have replied to you.      

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