Solved

Payment Received - Contact G2G Support - ORDER №19238215

I have put in an order (Order Nr. 19238215) and now received the message: Payment Received - Contact G2G support?


What do I do now? I have opened a ticket but I am still waiting for information?

Hi Alexander,


We have forwarded your submission to the department in charge for review. We will have you notified through a separate email once the verification has been completed.  Please email to support@g2g.com if you require further assistance regarding this matter. 


Thank you

@alexander ive the same problem and dont understand what to do


Hi Paul,


We have escalated your submission to the department in-charge for further checks and review. Please do allow some time and you will be notified through separate email upon available update on the verification process. We thank you for your patience and apologized for any inconveniences caused.


Login or Signup to post a comment