Ticket thread disappeared

Hello everyone

i had an issue with an order earlier and i requested a support ticket

the mods/admins were pretty good and responded swiftly but now im opening up my browser again and i cannot find my ticket thread again

EDIT: my ticket number for my previous issue was #469871

Hi Loic,    

We have sent you a reply via Ticket ID: ( 469997) via email and further correspondence will done via the ticket email we have replied to you.                 


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