Cancelled my order after not accepting my document verification the first time

Apparently i needed to verify with even more photos and photos of my ID card even after the payment went through. For this reason i can cancelled my order (and i realised i purchased the wrong gift card as well)

How long does the order take for it to be cancelled? and will i get my refund back immediately?

ORDER # 18387551

Status is now marked as closed and says that i have been refunded. But im not seeing my refunded money in my bank account

Hi Kyle,

We have responded to you and addressed this via ticket ID # 457555 , do refer to the said ticket for details.

Thank you.

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