i cant pay anything from offgamers why?

i want to buy some things from this site but when i buy and register all the data it tells me this>>>>> your card payment could not be processed.please try another card please try again. and if the issue persists, contact us 

Hi Mohamed,

Please kindly check ticket ID#446125 as we already provide you with the update regarding this matter. If the issue persists, kindly reply back to the same ticket and we shall assist you further. We thank you for your patience and apologized for any inconveniences caused.

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