Solved

Payment gateway does not load

I wanted to buy a RM 100 Steam Wallet Code but when i want to pay for it, the payment gateway does not load. It will load till a screen saying "Waiting" and goes back to the checkout for 2 times and brings you back to the homepage. The different is that the homepage url has a "retry" at the end. (https://www.offgamers.com/?retry=1)

Is there a reason to this?

Hi Gavin,

Ticket ID: 443460

Thank you for contacting us! ​

It appears that the payment for your orders has been declined by your bank. You are advised to contact them for further assistance as they did not provide us with more information due to confidentiality.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can.

Thank you.


Regards,
Shanmugan S.
(Customer Experience Executive)
  

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