Payment gateway does not load

I wanted to buy a RM 100 Steam Wallet Code but when i want to pay for it, the payment gateway does not load. It will load till a screen saying "Waiting" and goes back to the checkout for 2 times and brings you back to the homepage. The different is that the homepage url has a "retry" at the end. (

Is there a reason to this?

Hi Gavin,

Ticket ID: 443460

Thank you for contacting us! ​

It appears that the payment for your orders has been declined by your bank. You are advised to contact them for further assistance as they did not provide us with more information due to confidentiality.

Should you have any enquiries or require any further assistance, please do not hesitate to contact us. We're always ready to assist you the best we can.

Thank you.

Shanmugan S.
(Customer Experience Executive)

DISCLAIMER: This email and any attachments transmitted with it are intended solely for the addressee(s), and may contain information that is privileged and/or confidential. If you are not the intended recipient, or responsible for delivery of this message to the addressee, please notify the sender immediately by reply email and delete all copies of the transmission. The contents of this email may represent the author/sender's personal opinions, and not necessarily those of OffGamers. As the email may have been intercepted, corrupted, lost, destroyed, arrive late, incomplete or contain viruses, no liability is accepted as a result.

Login or Signup to post a comment