send me the right code, the codes I gave are wrong


Hi Ahmet,

Ticket ID: 440171

As we are unable to test-redeem each code provided by the supplier prior to order delivery, kindly try the following methods if you encounter problem redeeming your game code:
1. Using another web browser to redeem (Internet Explorer / Google Chrome / Mozilla Firefox)
2. Clear your browser's cache and cookies. Then attempt to redeem again.
3. Check for typo or spelling error (0 = O / 1 = l / 2 = Z / 4 = A / 5 = S / 8 = B)

If all the attempts above are unsuccessful, please file a report and attach the two (2) screenshots required in JPEG/PNG/PDF format by emailing to
1. Code viewed from your OffGamers order history page
2. Error message that appears when redeeming the code

Once we have received the screenshots as requested above, the respective department will investigate the issue with the publisher or supplier. We will notify you by email once we receive any updates on this matter. We thank you for your patience and understanding.

: We will close this ticket and deem issue solved if we did not receive any update/response from you in 48 hours.

Shanmugan S.
(Customer Experience Executive)

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Hi Ahmet,

Our team have replied to you via email under your registered OffGamers account via Ticket ID: (440171), we have requested for you to provide us screenshots of the code issue you are facing via email. As this is a public space and therefore we are against you posting sensitive information on the forums.

Further correspondence will done via the email we have sent you.


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