My tickets

Posted almost 3 years ago by Angus

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Angus

anyway you guys could verify my ones that are waiting they have been waiting to be verified for awhile

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Daryl posted almost 3 years ago

Hi MOHAMMED,

We are sorry to inform you that there is no existing order number: 174547305 in our system. If you do have any further inquiries, kindly do contact us via email for further correspondence on any issues regarding your orders.

Regards.

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MOHAMMED posted almost 3 years ago

Excuse me, what happen with my order?

i did'n find my order in order list

but i have it from my email 174547305

thanks

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Shanmugan Sathuraman posted almost 3 years ago Admin

Hi Angus,

Ticket ID: 437615

We regret to inform you that your orders has been flagged by our system under a certain algorithm to undergo a manual verification process. Please be informed that it is currently outside of office hours, the team in-charge of the verification process is currently unavailable and not operating. Therefore, there will be a delay with the verification process.

Rest assured, we will notify you via email as soon as we have received updates from them regarding this order. Please accept our sincere apologies for the inconveniences caused and we truly appreciate your patience with us.

Regards,

Shanmugan S.
(Customer Experience Executive)

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