Solved

pengembalian dana belum diterima

halo, saya kemarin order item. saya bayar menggunakan Virtual Account. harusnya langung terverifikasi otomastis kan, tapi kemarin membutuhkan proses verifikasi manual. saya cancel orderan, dan meminta pengembalian dana. setelah melakukan beberapa proses. status orderan saya berstatus selesai. tapi pengembalian dananya belum masuk ke bank saya. apa prosesnya memang memerlukan waktu?

Hi Arifudin,


Our team has replied and request certain information through ticket ID 412580. Kindly refer to the ticket for future updates. 


Thank you. 

ok, please process as soon as possible. ill be waiting


Hi Arifudin,


We have forward your refund request to our respective team to check and initiate accordingly. Kindly wait for any updates via separate email. You may follow up with us via ticket ID: 412521 accordingly or you may create a new ticket by sending email to support@offgamers.com for further enquiries. 


Thank you for understanding. 


Login or Signup to post a comment