Solved

Yesterday's order, it's been a day, why is it still under verification

what hapen?


Hi 健,

Ticket ID: 412480

We regret to inform you that your order has been flagged by our system under a certain algorithm to undergo a manual verification process. Therefore, there will be a delay with the verification process. 

Rest assured, we will notify you via email as soon as we have received updates from them regarding this order. Please accept our sincere apologies for the inconveniences caused and we truly appreciate your patience with us.


Regards,
Shanmugan S.
(Customer Experience Executive)
  

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