Payment received - further verification

Posted over 2 years by Jonathan

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J
Jonathan

So I placed an order, says payment is received but required further ID. I submitted the ID and credit card. And now it said to contact support. I have not received my item but it has taken my money from my account.

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Barath

Barath posted over 2 years

Hi Jonathan,, in regards to your enquiry, we have responded via ticket ID: 410790 accordingly. Please check our messages and prompt for further updates. On the other hand, kindly contact support@g2g.com if any enquiries or questions regarding G2G related matters. Thank you for understanding and we are apologize for any inconveniences caused. 

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