Hi Ald,

Our team have replied to you via email, Ticket ID:  (#406279). We would also like to inform you that any future correspondence will be done through the email.

Also, in the future kindly do contact our support email first if you have to submit your screenshots on your payments as we do consider this part of your personal details which should not be shown on a public forum. 

PS: We have removed the image you have pasted into your reply for safety reasons.    


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