Please help

I am trying to get a card and I need help asap. Why won't it process everything

Hi Tionna,

We have forwarded the documents to the respective department for review and approval.  This process may take another 4-6 working hours for update as the team in-charge is unavailable outside office hours.  You will be notified by email once there is an update on this matter.  Thank you for your patience.

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