Solved

Verifying

Hello, at first my order said it was processed and accepted, now it is saying it is verifying and may take up to 24 hours. I purchased with the expectation that I would receive it quickly, as was advertised, not have to wait when other services could do it quicker. My order number is #15069362.
Hi Maorr,

Ticket ID: 387988

We regret to inform you that your 15069362 order has been flagged by our system under a certain algorithm to undergo a manual verification process. Please be informed that it is currently outside of office hours, the team in-charge of the verification process is currently unavailable and not operating. Therefore, there will be a delay with the verification process. 

Rest assured, we will notify you via email as soon as we have received updates from them regarding this order in 10 hours. Please accept our sincere apologies for the inconveniences caused and we truly appreciate your patience with us.


Regards,
Shanmugan S.
(Customer Experience Executive)
  

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