I just did two different orders through Paypal:
- order N°14860129 : payment was received no issue
- order N°14860391: here I received an email that asks me to verify my order by providing a copy of my id card and my credit card. But I paid through Paypal and I don't want to give my credit card number.
Can you please explain to me? thank you
Hi there Charles!
Firstly, thank you for replying back to us via email. Since our team have sent you a reply via Ticket ID: (#382870) which can be found in the email address which you have registered under our OffGamers database, any further correspondence will be liaised through that ticket/email.
The reason being is due to this being a public forum and there are certain details which we would not prefer (especially private information) to be leaked out. Therefore, in the future if you have any inquiries - please do send us an email, we assure you we will get back to you as soon as possible.