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Hlo

I have a problem with the site, it asks me for identity data and personal photo. I sent the ID and when I open the camera, I did not set my picture with the ID

Hi Abdulla,


Kindly check the ticket ( ID: 375623 ) you have submitted in regards to this matter as we have already provided you with an update.  Please do reply to the same ticket/email should you need any further assistance. Thank you 

I have a problem I cannot download documents and attach pictures

Hi Abdulla,


Please try upload again using the following link HERE


If the issue persists, please do email us at support@offgamers.com and provide the error screen shot for our respective team to check further.


Thank you

Hi, I want to make sure are the documents attached

Hi Abdulla,


We have forwarded the documents to the respective department for review and approval. The checking process typically will take up to 24 hours. You will be notified by email once there is an update on this matter. 


Thank you for your patience.



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