Verifying account

Posted over 3 years by Ahmed

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hello i want to verify my offgamers account to get more easiler with my payments method to your site

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kartikasari posted over 3 years

Hi Ahmed,

Please be advised that only certain orders are flagged by the system for review and verification.  

The verification process basically serves to safeguard credit/debit card or PayPal owner against identity theft, fraud and 

unauthorized payment. Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions.  

Some orders may require documents images to be uploaded.  You may pre-upload these documents but depending on the time of the day your orders are placed, some may still require a certain waiting time-frame despite having obtained approval on the uploaded documents.

This is because, our review team is typically available only during our office hours which is between 9.30 a.m to 6.30 p.m. 

Hope this clarifies.

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