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Stuck on verifying

my order # 12392019 still stuck on verifying even though the payment has been sent from my PayPal account. How long will this take?

Hi  irwan.aputra ,


We would like to inform you that the order has been flagged by the system for review and verification. 


The verification process serves to safeguard the credit card or PayPal owner against identity theft, fraud and 

unauthorized payment. Hence, it is required for the information provided to be verified for accuracy and legitimacy as part of the standard security check for all online transactions.  


This process may take about 8 hours from now to complete as the team in-charge is unavailable outside office hours. You will be notified immediately via a separate email once there is an update on your order.  


Please accept our sincere apologies for the inconvenience caused.


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